> > Pricing on Wholesale Items
  >> Minimum Order Amount
  >> Placing Your Order
  >> Currencies and Payment Methods
  >> Shipping Costs and Methods
  >> Taxes and Customs
  >> Order Filling and Lead Times
  >> Q: Can you send me any samples?
  >> Q: Do you have a printed catalogue?
  >> Q: Will a certain retail product be offered wholesale?
  >> Q: Can I sell your products online or on EBay?
  >> Q: Can I use your online images and descriptions for promotion?
  >> Website Images Disclaimer
  >> Information about Art Prints, Packaging and Sizes

Pricing on Wholesale Items [Top]
The low, wholesale price of our items allows our customers to make a nice profit upon resale. Items are typically offered at or below half the retail price. Differences in this ratio take into account the time and effort required to create some products, as well as our initial cost price in the manufacturing process. We include a suggested retail price in each product section to make it easier for retailers to gauge the potential profit margin available.

Minimum Order Amount  [Top]
We do have a minimum order requirement of $100 to discourage personal shopping. However the ways you meet this total are up to you, for there is no minimum quantity on any individual item. This means that you may order many of one product, or one of many products, so long as the minimum order subtotal meets $100.

Placing Your Order  [Top]
Our online shopping system utilises a safe and secure "Add to Cart" method. Simply browse the products listed in the menu to the left of the screen, decide which items you want to purchase, enter the quantity of each you would like in the box provided beneath each item, and then click "Add to Cart". Quantities may also be altered from within the cart. Please be sure that you are browsing products in the correct currency, as you cannot add items to the cart from multiple currencies. Read more about this below.

Currencies and Payment Methods: Which Options to Choose  [Top]
   
As an Australian based company with many customers in the US and abroad, Kirstin Mills Fairy and Fantasy Art Wholesale operates in both Australian Dollars (AUD) and US Dollars (USD). All international (non-Australian) customers must shop in US Dollars, which is the default currency for this website, and is displayed in the menu bar at the top of each page and also in the "Your Cart" section at the top right of each page. Australian customers must pay in Australian Dollars, or AUD. To change the currency to AUD, simple go the "Currency" option in the menu bar at the top of any page and click the "Change" button. You only need to set the currency once to affect all pages browsed afterwards.

There are several payment options available. All customers may pay by credit card (the quickest and easiest option) by selecting the PayPal/Credit Card option during checkout. You do not need to be a PayPal member to pay with credit card. Credit card payments through this site are processed with PayPal's secure system, which means that they are processed instantly, and the credit card details are never in our possession. If there is a problem with your order, or an item is out of stock, you will be informed and given options or refunded.

Direct Debit, Personal/bank cheques or money orders are accepted ONLY for Australian customers. These payments must be received and cleared before your order is shipped.

Shipping Costs and Methods  [Top]
While several different shipping methods are available for both Australian and international customers, ALL parcels are sent with tracking numbers via either Registered or Express Post, unless otherwise requested. This is to prevent loss during transit. If you require the cheaper regular ground or air mail options, please contact us after placing your order. NOTE: If you choose this option, then all responsibility for loss or damage in the mail belongs to the customer, and costs or products cannot be refunded or replaced should any loss occur. Read below for explanations of the different shipping options for Australian and International customers. It is important to select the correct shipping option for your location in the shopping cart (i.e. not "Within Aust." for international shipments and vice versa). Shipping is calculated by weight automatically by the shopping cart. You can review shipping costs in the shopping cart before finalising your order by adding products to your cart, selecting your shipping option and clicking the Recalculate button.

Shipping Options - Within Australia Only (for Australian addresses)
Registered Post (Within Aust. ONLY- Registered Post): Sent with a tracking number and usually arrives within 1-7 days from date of shipment.
Express Post (Within Aust. ONLY- Express Post): Sent with a tracking number and arrives the next day after shipment to certain zones.
Individual Courier: Please contact us for this option. Parcels can be delivered via courier for certain areas, especially within the Sydney metro area.
Standard Post: please contact us for this option. No liability will be accepted for loss or damage to goods once posted.

Shipping Options - International Shipments Only (for addresses outside Australia)
Registered Air Mail (International- Registered Post): Sent with a tracking number and usually arrives within 6-12 business days from date of shipment.
EMS Express Courier (International- Express Courier): Sent with a tracking number and usually arrives within 2-5 business days from date of shipment.
Standard Air Mail: please contact us for this option. No liability will be accepted for loss or damage to goods once posted.

Taxes and Customs  [Top]
All customs and taxes which may be incurred on importing goods into a country are the responsibility of the buyer. If you are concerned about taxes or customs, please check with your local authorities before ordering.

Order Filling and Lead Times  [Top]
While most products from Kirstin Mills Fairy and Fantasy Art Wholesale are handmade and custom made to order, all items displayed may generally be considered "in stock". Usually, your order will be shipped within 3-6 business days of placing your order. However, larger orders, in demand items that are being restocked, and periods of high sales can cause delays in order fulfillment. If your order is going to be delayed for more than 6 business days before shipping you will be notified.

Q: Can you send me any Samples?  [Top]
A: We are happy to send free samples of our products for review to retail stores interested in purchasing from our wholesale range. Please contact us to request samples, with details about your business. If you would like to try a bit of everything from our range, or from only our best-selling artwork designs, we have several Sample Packs and Starter Kits to cater to different budgets in the Best-Sellers and Packs section.

Q: Do you have a printed catalogue?  [Top]
A: Due to the large range of designs and products, and the constant addition of new products, a printed and current catalogue is difficult to keep. However this website does contain our entire range of products for easy online ordering.

Q: I've seen a product on your Retail website that isn't offered on this wholesale site. Will it be made available for wholesale?  [Top]
A: While we try to offer as much of our range as possible at wholesale prices, some items require a lot of time with many hand made components, or have a high production cost that prohibits selling at wholesale rates. If you are particularly interested in a certain retail product not offered for sale through this wholesale site, please contact us to see what might be done.

Q: Can I sell your products online or on EBay?  [Top]
A: Yes! You may sell these products on EBay and online. If you sell on EBay, please mention in your sales that it is Official Kirstin Mills Merchandise, to avoid confusion with counterfeit or copyright infringing EBay sales, which risk investigation and termination through EBay's Vero program.

Q: Can I use any of your online images or descriptions to promote my product?  [Top]
A: Yes! You may use any of the product images and descriptions from this website to promote the items to sell, as long as you have placed, or are intending to place an order with us. Please right click and save the images and information to your hard drive, and then re-upload them to your own server. Please do not link directly to our images, as this quickly uses up our valuable bandwidth!

Website Images Disclaimer  [Top]
While throughout this website we aim to provide the most accurate representation of our product, some product designs may occasionally differ slightly from the website images. Computer screen monitors can display colours slightly differently from other monitors. Products made from natural materials such as calico or handmade paper often show slight and subtle variations in texture or patterning that really add to the charm and individuality of handmade products.

Information about Art Prints, Packaging and Sizes  [Top]
All art prints are quality archival prints that are both water and light resistant, tests showing that they will last upwards of 75 years in direct sunlight before fading. They are also printed on UV protected heavyweight semi-gloss paper, yielding fantastic colour that will last a life-time. Prints come professionally presented, packaged in a crystal clear acid free sleeve with recycled acid free cardboard backing board. This board protects the artworks and allows them to be rigid enough to stand on display. All prints come with a decorative and informative note about the artwork and the print.

Mini Print	Medium Print	Large Print	Deluxe Print
Paper Size: A5 14.85 x 21 cm 5.75 x 8 inches Quality Semi-gloss paper Image Size: Approx. 5x7"	Paper Size: A4 21 x 29.7 cm 8 x 11.5 inches Quality Semi-gloss paper Image Size: Approx. 8x11"	Paper Size: A3+ 33 x 48 cm 13 x 19 inches Quality semi-gloss paper Image Size: Approx. 12x18"	Paper Size: A2 42 x 59.4 cm 17 x 23 inches Quality Semi-gloss paper Image Size: Approx. 16x20"
$4.75	$9.00	$19.00	$30.00

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